Effective September 28, 2026
Refund policy
Our products are sold as founding preorders: you pay now and receive the product by the delivery date shown on its page. You shouldn't carry the risk of that, so refunds are simple.
Before delivery: cancel any time
Changed your mind before the product is delivered? Email us and we will cancel your preorder and refund you in full. No reason needed.
If we deliver late
If the complete product is not delivered by the delivery date stated on its sales page at the time you bought it, you can request a full refund.
After delivery: 7 days
If you use the product and it doesn't help you, request a refund within 7 days of the date we delivered it to you. After that, purchases are final.
How to request a refund
- Email contact@bothstories.com from the address you used at checkout, or include that address and your order receipt.
- Payments are processed by Whop, so refunds go back to your original payment method through Whop. How long it takes to appear depends on your bank or card provider.
- If something went wrong, please email us before opening a dispute with your bank. It is usually faster for you.
Your legal rights
This policy is in addition to any rights you have under the consumer law that applies to you. It does not limit them. See also our Terms.
Questions? Email contact@bothstories.com.